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Announcing Student Tech Helpdesk

JCS Student Helpdesk

Students (and families), you can put in helpdesk tickets now for Chromebook issues. Here's how: 

1) You will enter the information in our helpdesk ticket system (just for students and their families) 

2) Once your information has been entered, you need to take your Chromebook to the grade level lead for Chromebook care. (6th grade - Michael Dobie, 7th grade Leighann Switzer, 8th grade Sabrina Miracle)

3) Your grade level lead will give you a loaner Chromebook and take care of getting your Chromebook to our district IT support. You will need to turn in this loaner Chromebook at the end of each day and get it back each morning. 

4) You will receive your Chromebook back once it has been repaired. 

** Reminders: if the issue was an accident due to neglect or was intentional damage, you will be responsible for paying the Chromebook charge. If you have paid the school fee of $50, this should cover a first incident. 





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